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Will my vehicle charger charge my phone if the vehicle is not running? Car chargers will charge only when power is supplied to the plug. Your car's 12 volt cigarette lighter jack may be wired in either of 2 ways: 1. Always powered You can charge your phone using the vehicle charger whether or not the car is running. The power light on your cord will illuminate even when the car is not running and no key is in the ignition. 2. Ingition switch powered You can charge your phone only when the key is in the ignition and the key is turned to "acc" or car is running. The power light on your charging cord will be off when your key is out, but will illuminate when the car is running. Your auto's wiring method is by design of the manufacturer. It may be customized or rewired by your dealership or mechanic at standard labor rates. Are aftermarket products as safe and reliable as OEM products? Accessory Highway products are guaranteed to be as safe and as reliable as its original counterpart. Our aftermarket cigarette lighter cords are built as an exact electrical match to the original equipment products. A one year warranty covers any defects in workmanship. Accessory Highway aftermarket batteries use high quality "A" cells and are covered by a one year warranty and many with a product liability insurance policy. How do I know if my phone has Bluetooth technology? Most mid to upper tier phones today include bluetooth wireless technology for convenient wireless handsfree use. To check if your phone has bluetooth, enter your phone menu and choose "tools" or "settings". You will notice "bluetooth" in one of these menus. You can also refer to your cell phone's manual and look for "bluetooth" on the feature listing. What is pairing? Bluetooth headsets arrive out of the box "unpaired". This means that the digital security code on the phone and headset do not match. In order for the phone to "talk" to the headset, you must pair the two devices to match both devices digital security codes. The following is basic pairing instructions. Your actual menus and functions for your phone may vary. Please refer to the owners manuals of the phone and headset. 1. Set the power to "on" and "automatic" in the Bluetooth settings menu. 2. Press and hold the talk button for 6 to 8 seconds (usually located on the outside of the headset. Depending on the headset brand, the light will blink fast, stay lit or alternate colors. 3. On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device. Let the phone find the headset to be paired. (may take up to 30 seconds). The passkey "0000" is now entered to confirm the connection has been made. 4. The cell phone screen will now read "Bluetooth Connected". What is A2DP? A2DP stands for "Advanced Audio Distribution Profile" which is a special technology where high quality audio can be streamed from one device (your mobile phone) to another (your stereo headset) via Bluetooth technology. A2DP is revolutionizing the way we listen to music by allowing you to hear CD qualilty stereo music from your A2DP enabled device without wires. A2DP profile is REQUIRED in a cell phone for streaming music. IMPORTANT NOTE: Many bluetooth mobile phones, PDA's and MP3 players DO NOT support A2DP technology! Be sure to consult your manual or feature listing of your device before purchasing a Bluetooth stereo headset. Visit our "What is A2DP" page for an A2DP enabled phone listing. Do you store or sell my personal information? We will NEVER sell your personal information to anyone. After a transaction is complete all information is destroyed except your email address may be stored so that you can receive future promotional emails featuring special offers. These emails will only be occasional and you can unsubscribe hassle free at any time. Do you sell cell phones or other mobile devices? Sorry, we only carry the accessories for cell phones, Apple i-products, and PDAs. Are your items new, refurbished, or used? We only sell brand new items. Do you ship to PO, APO, or FPO Boxes? Sorry, we do not ship to any PO, APO, or FPO boxes. Will you ship outside of the US? Sorry, we only ship with in the United States. My Bluetooth headset does not work, what should I do? If you are having difficultly with a Bluetooth product, please consult the Bluetooth product manual as well as your phone's manual. Manuals may be available at your carrier's web site or the manufacturer site. The most common problem that purchasers have initially with a new Bluetooth headset is failing to enter “pairing” mode before attempting to pair it to the phone. Most headsets enter “pairing” mode when the talk button is depressed for 8 or more seconds after shutting off the device completely. My battery does not work, what should I do? If you are having trouble with a battery, please be sure to insert it into your phone correctly and connect your phone to a functioning home charger for 4-5 hours. Usually the first full charge in a battery does not last as long as future charges. My Cigarette Cord does not work, what should I do? If you are having trouble with a cord, please be sure to insert it into your phone correctly without forcing it. Try flipping the cord to the other side and inserting it. Make sure that the light on the car plug is illuminated. If not, push the cord farther into the cigarette lighter jack while the car is running. Please view our return policy regarding refunds and exchanges. Return Policy Buyer is responsible for all return shipping costs…no exceptions. |
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